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PRIVACY POLICY

1. Definition of personal information

MUSCA Inc. (hereinafter referred to as “Company”) refers to personal information as information related to living individuals (name, date of birth, and other information that can identify a specific individual) as defined in the Act on the Protection of Personal Information, as well as information such as email addresses, user IDs, passwords, credit cards, etc. used in connection with specific individuals, as well as hobby, family composition, age, and other attribute information related to individuals.

2. Cookie / IP address information

The Company does not consider cookies and IP address information as personal information because they cannot identify a specific individual by themselves. However, when these information and personal information are used together, they are also considered as personal information. Even if we cannot identify a specific individual on the media operated by our administrative office, we will disclose the purpose and method if cookies and IP address information are used. Additionally, cookie information can be refused by the user in the browser settings. If we are unable to serve you because you refuse to accept cookies, we will announce the situation.

3. Purpose of usage of personal information

The purpose to use personal information is as follows. It will not be used beyond the purpose of use.
  • User authentication and provision for users
  • Distribute and send communications, e-mail magazines, DMs, various notices, etc. associated with the use of our services
  • Provision of personal information to companies that use our services based on user consent and application
  • Distribution and display of advertisements and content,and service provided by the Company based on attribute information, terminal information, location information, action history, etc.
  • Improvement of services provided by the Company, development, analysis and marketing of new services
  • Implementation of campaigns, survey, monitors, interviews, etc.
  • Distribution of URL information to empty e-mail senders
  • Reviewing and answering opinions, inquiries and posted reviews related to our services
  • Investigation of various application acts for commercial and diversion purposes, various multiple applications, transfer of rights, registration of false information, etc. as prohibited by the Terms of Use, etc., and confirming the details of the application based on said investigation.

    • 4. Restrictions on the use of personal information

    The Company will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining prior user consent. However, this does not apply in the following cases.
  • When required by law
  • When it is necessary for the protection of human life, body or property and it is difficult to obtain user consent
  • If it is determined that the user will disadvantage a third party
  • When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the consent of the user
  • In cases where it is necessary to cooperate with a national institution or local public entity or a person entrusted by the government in carrying out the affairs stipulated by laws and regulations, and when obtaining the consent of the user himself / herself contains the risk of hindering the execution of the affairs.
  • When disclosure of personal information is requested by a court, prosecutor's office, police, or an organization with authority equivalent to these
  • When the user himself / herself explicitly requests disclosure or provision to a third party
  • Where disclosure or provision is permitted by law


    • 5. Voluntary provision of personal information

    You may not be able to receive this service if you do not enter the required items for the service that we provide.

    6. Proper acquisition of personal information

    The Company will acquire personal information properly and will not acquire it by deception or other illegal means. We also take care not to collect personal information from children under the age of 15 without parental consent.

    7. Change of Purpose of usage of personal information

    When changing the purpose of use of personal information, the Company does not go beyond the scope that is reasonably recognized as having a considerable relevance to the purpose of use prior to the change, and will notify or announce to users about changed usage purposes.

    8. Personal information safety management and employee supervision

    The Company shall establish personal information protection rules and conduct necessary and appropriate supervision over the Company so that personal information is prevented from being leaked, lost or damaged, and other personal information is managed safely.

    9. Supervision of Entrusted Parties

    When entrusting all or part of the handling of personal information, the Company shall conclude a contract that includes confidentiality with the entrusted party, or seek agreement on the terms and conditions established by the Company, and will provide necessary and appropriate supervision for safe management of personal information at the entrusted party.

    10. Restrictions provided to third parties

    The Company will not provide personal information to a third party without the prior consent of the user, except in the following cases.
  • When required by law
  • When it is necessary to protect human life, body or property and it is difficult to obtain user consent
  • When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain user consent
  • When it is necessary to cooperate with a national institution or local public entity or a person entrusted by the government in carrying out the affairs stipulated by laws and regulations, and when obtaining the consent of the user himself / herself contains the risk of hindering the execution of the affairs.

  • When the following matters are announced or announced in advance
  • The use purpose includes provision to third parties
  • Items of data provided to third parties
  • Means or method of provision to third parties
  • Stop providing personal information to third parties at the request of users.

    • However, the following cases do not fall under the third party specified above. When we entrust all or part of the handling of personal information to the extent necessary to achieve the purpose of use
  • When the Company stops providing personal information to third parties at the request of users. However, when we entrust all or part of the handling of personal information to the extent necessary to achieve the purpose of usage it is not recognized as third party information.

    • 11. Publication of matters concerning personal information

    The Company will place the following matters regarding personal information in a state that the user can know and will respond to the user's request without delay.
  • Purposes of use of personal information (except those stipulated in the Act on the Protection of Personal Information that are not obliged to do so. If there is a decision made not to respond, we will notify the user without delay. )
  • Inquiries about personal information

    12. Disclosure of personal information

    When the user requests disclosure of personal information, we will disclose it to the user without delay. However, if any of the following applies to disclosure, all or part of it may not be disclosed. If a decision is made not to disclose the information, we will notify the user without delay.
  • When there is a risk of harming the life, body, property or other rights and interests of users or third parties
  • When there is a risk of significant hindrance to the proper implementation of our business
  • When it violates other laws and regulations. Information other than personal information such as access logs will not be disclosed as a principle.

    13. Correction of personal information

    When the user requests correction, addition or deletion of content (hereinafter referred to as “correction etc”) for the reason that personal information is not true, the Company shall conduct necessary investigations without delay within the scope necessary to achieve the purpose of use, correct the contents of personal information based on the results, and notify the user to that effect, except when special procedures according to the provisions of other laws and regulations are stipulated.

    14. Use of statistically processed data

    We may create statistical data that has been processed so that individuals cannot be identified based on the personal information provided. The Company shall be able to use statistical data that cannot identify individuals without any restrictions.

    15. Suspension of use of personal information

    When suspension or deletion (hereinafter referred to as “suspension of use”, etc.) of the User's personal information is requested from the User, for the reason that it is handled beyond the scope of the purpose of use that has been publicized in advance, or because it has been obtained by false or other illegal means, the Company shall conduct a necessary investigation without delay, and based on the results, will suspend the use of personal information and notify the user to that effect. However, if there is a large amount of expenses for suspending the use of personal information, etc., or if it is difficult to suspend the use, etc., and if necessary measures can be taken to protect the rights and interests of users, the Company shall take this alternative.

    16. Explanation of the reason

    If the Company decides to conduct any of the following, in spite of request(s) from the User(s), the Company will make an effort to explain the reason when we notify you of the decision:
  • Do not notify the purpose of use
  • Do not disclose all or part of personal information
  • Do not suspend personal information
  • Do not stop providing personal information to third parties

    17. Contact Information

    For inquiries regarding our privacy policy, please contact the following person in charge below using the inquiry form.

    Personal Information Protection Manager Mitsutaka Kushima